Shipping & Returns

Simple Delivery Options for New & Used Equipment

From showroom purchases to online orders, PoBoys works to make delivery straightforward. We ship new and used items, offer local delivery options, and can help customers explore the best path for getting equipment where it needs to go.

New & Used
Shipping available
Continental U.S.
Shipping service area
Questions?
Call for delivery help
PoBoys delivery truck

Shipping Available

Shipping is available on both new and used items.

Local Delivery

Ask about local delivery options for qualifying orders.

Freight-Friendly

Larger restaurant equipment may require freight coordination.

Direct Help

Call or email for shipping quotes, timing, or special requests.

Commercial kitchen equipment ready for delivery

What to Expect

PoBoys ships both new and used items. Shipping availability may vary depending on item size, weight, destination, and carrier requirements.

Smaller items may ship through standard parcel services, while larger equipment may require freight service, lift-gate delivery, or commercial delivery arrangements.

If you have questions about timing, access requirements, or the best delivery method for your order, please contact the store before placing your order.

PoBoys showroom and equipment inventory

Local Delivery, Freight, and Pickup

PoBoys promotes free local delivery and also notes free shipping on new and used items for continental U.S. addresses. Availability can depend on the specific item and destination.

  • Ask about free local delivery where available
  • Continental U.S. shipping options available
  • Freight arrangements may be needed for larger equipment
  • Store contact is recommended for delivery questions and special handling needs
Used restaurant equipment at PoBoys

Please Contact Us Before Returning Any Item

Because restaurant equipment can vary by condition, size, and shipping method, customers should contact PoBoys before starting a return request.

To help speed things up, be ready with your order details, item description, and the reason for the return. If there is shipping damage, report it as soon as possible and keep all packaging materials until the issue is reviewed.

Return approval, condition requirements, restocking considerations, and any carrier-related claims should be confirmed directly with the store.

Important Notes

  • Inspect freight or parcel deliveries promptly
  • Note any visible damage before accepting delivery when possible
  • Keep packaging if an item arrives damaged
  • Large equipment may need special access or unloading arrangements
  • Commercial addresses may have different delivery options than residential addresses
  • Call ahead for quotes, timing, or drop-shipment questions

Need Help With Shipping or a Return?

Call us at (843) 545-7777 or contact us for delivery options, freight questions, or return help.